Privacy Policy – AVENA Suites

1. General Information
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, book a stay at AVENA Suites, or contact us.

2. Data We Collect
We collect the following data when you book a stay with us or contact us:
- Name and contact details (email, phone number, address)
- Payment details (processed securely via third-party providers)
- Identification details if required by Greek law (passport/ID number)
- Preferences regarding your stay (e.g., special requests)

3. How We Use Your Data
We use your data for the following purposes:
- To process and confirm your reservation
- To communicate with you regarding your stay
- To comply with legal and tax obligations in Greece
- To improve our services based on guest feedback

4. Data Sharing & Security
- We do not sell or share your personal data with third parties for marketing purposes.
- Your data may be shared with trusted service providers (e.g., payment processors, booking platforms) to facilitate your stay.
- We take appropriate technical and organizational measures to protect your data from unauthorized access.

5. Cookies & Website Tracking
Our website may use cookies to enhance user experience. You can adjust your browser settings to refuse cookies, but some website functions may be affected.

6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for data processing (where applicable)
- File a complaint with the Greek Data Protection Authority if you believe your data is being misused

7. Contact Information
For any questions about this Privacy Policy or to exercise your rights, please contact us:
📧 Email: info@avenasuites.com
📍 Address: Cul de Sac, Megalou Alexandrou Street, Parodos, Kato Gouves 700 14